Suggestion & complaints

  • We are committed to giv our customers the best possible service, however sometimes things can go wrong,  we take suggestions and complaints very seriously. If you are not happy with our service we will do our best to put things right.

  • If you are unhappy with our service regarding your electricity, water or municipality rates bills or any other services offered by Customer Services Directorate, please call us on:  +973  17515555  or via email:
  • We are ready to help you, if you are not happy with our response or if we did not resolve your problem write or e-mail  us through below address.

Electricity & Water Authority (EWA)

Customer Services Directorate:   P. O. Box: 2
Manama - Kingdom of Bahrain

For suggestion and complaints by e-mail
Click Here*

06 Apr. 2016 - 18:39 PM
Total Availability
3745 MW
1556 MW
01  May  2016   -  08:00 Am
Storage Availability
495.40  MIG
153.99 MIG

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